Account & Data
Deletion Request
Clear instructions for requesting deletion of eligible data associated with Sweet Match 3 Adventures.
Does the game require an account?
Sweet Match 3 Adventures does not currently offer user-facing account registration or sign-in through an email address, phone number, password, Google account, or Facebook account.
Progress such as unlocked levels, stars, coins, lives, and boosters is primarily stored locally on the device. Depending on the app version, third-party services may process technical identifiers and information related to advertising, attribution, app activity, diagnostics, or purchases.
You do not need a registered player account to contact us. We also accept requests concerning data associated with older versions of the game.
How to request data deletion
- Click Request Data Deletion by Email below, or send an email directly to our support address.
- Use the subject Sweet Match 3 Adventures — Data Deletion Request.
- Tell us which data you want deleted. You may include an installation reference, purchase transaction reference, device model, or approximate period of use if available. These details are optional initially.
- We will review the request, ask only for reasonably necessary information to locate the records, and explain the deletion actions and any applicable retention limitations.
Ready to send your request?
Our support mailbox is the contact method for this page.
✉ Request Data Deletion by Email
Support email: murugap341@gmail.com
Privacy tip: Do not email passwords, OTPs, complete payment-card details, or unnecessary sensitive information. An email starts a request; it does not automatically delete data.
What data can be reviewed for deletion?
🎮 Data on your device
Local progress can include levels, stars, coins, lives, boosters, achievements, settings, and scores. You can generally remove local data through Android app storage settings. Clearing data may permanently erase progress; Android backups or device transfer may retain or restore a copy.
🌐 Data processed online
Depending on the version and configuration, providers such as Google AdMob, Singular, AppsFlyer, Tapjoy, and advertising mediation partners may process device identifiers, app events, ad activity, diagnostics, or purchase-related information.
🕓 Data from previous game versions
Older versions may have used technical identities or connected services. If you tell us approximately when you played, we can review whether any historical records can reasonably be identified. Where providers process identifiable data on our behalf, we will review applicable provider deletion requests as part of the process.
Data deletion & retention
- Data eligible for deletion: Identifiable personal data under our control that can be located and deleted, subject to applicable legal and security requirements.
- Data that may need to be retained: Certain transaction, fraud-prevention, security, dispute, or deletion-request records where there is a valid reason or legal obligation to retain them.
- Data held by service providers: Where a provider processes identifiable user data for us, we will assess the available deletion process. Independent third parties may also have their own retention rules and request mechanisms.
Additional retention periods: There is no single retention period that applies to every type of data discussed on this page. Any additional retention depends on the data category, relevant provider, and applicable legal requirements. When responding to an identifiable request, we will explain any applicable retention period and the reason for keeping that data where reasonably possible.
If we cannot reliably match a request to particular records, we will explain the limitation and what additional information, if any, could help.
Frequently asked questions
Do I need to install the game or sign in?
No. You can start a request by email from this page without reinstalling the app or signing in.
Does uninstalling the game delete all online data?
Not necessarily. Uninstalling generally removes local app data, although backups may remain. Records previously processed by online providers may be subject to separate deletion and retention procedures.
Can I recover game progress after clearing app data?
Progress stored only on your device may be lost. Restoration is not guaranteed, although an applicable Android backup may restore some local data.
Can I ask about a previous version of the game?
Yes. Include the approximate dates you used the app and any relevant reference you still have. We will review what records can reasonably be identified.